Passport4Work completes series of tests of first prototype (video)
In his 1st zoom-in, P4W expert Ronald Lievens, explores why soft skills are a key part of the Passport4Work project. Especially in these times, with certain jobs suffering from COVID-19, it is important for individuals to develop and sustain their employability. Soft skills are instrumental in this process, since they allow job seekers to maintain a broad orientation to the labour market. In this 40 minute zoom-in podcast, different (public & private) project representatives are interviewed on this subject. Topics addressed touch among others on what are soft skills exactly, why are soft skills becoming more important, and in what way are soft skills integrated in the Passport4Work project. Enjoy listening!
Over the course of the past two months, Passport4Work has conducted a series of user experience tests among its targeted beneficiaries.
By means of eye-tracking and interviews, the participants were monitored throughout their usage of the P4W app. In total, 25 participants were subjected to an in-depth analysis on an individual basis. These participants were selected based on their vocational educational attainment levels, as well as their age. The following age cohorts were involved: 18-27; 27-34; 34-45; 45-55 & 55+.
The results of the tests show that users across all ages and educational backgrounds generally found the app engaging to use, with a strong intention to start and keeping using the app upon its wider release in 2021. Especially the fact that the app can be used anyplace, anytime on their own devices was found to be appealing, and a strong differentiator from other tools. The tests have resulted in extensive qualitative, constructive feedback which can be used to further strengthen the prototype.
The feedback pertains to the design and use of the tool: for example navigation through the app and its various components, whether it is clear what the user has to do in the app, and the degree to which the user understands the process and contents (e.g. where to click to proceed). Through incorporating the respective feedback on this, the project team is working hard to further optimize the prototype towards its next release. Once the next prototype is completed, another round of UX testing will be conducted to validate the effective incorporation of feedback.