2022 was the year that BRISE-Vienna changed from idea to product. It’s an unusual thing for a city to design, develop, test, and introduce a new tech-based product tailored to a core service of the city administration. Innovation in the public sector differs from private-sector innovation (see here for more details), but also in a city context eventually a new service needs to be tested in real life.
Thus, the city of Vienna together with its project partners, focused on a real-world proof of concept in 2022, piloting the BRISE tools integrated in a seamless digital process with real development projects in 2022.
Overall, the pilot has been very successful and the city was able to demonstrate the full range of BRISE technology. It included:
Finalizing the web-interface and the integration of components
Identification of planners and developers willing to submit BIM Models instead of paper plans
Undergoing the full building verification and permission process with the participants in the pilot
Identifying open issues and hick-ups in the process to improve the service
Specifying the roadmap for introducing the service and for scaling-it to other cities and regions.
While the technology delivered what it promised, the city was able to demonstrate the automated BRISE building verification tool with 13 real-world development projects which submitted their building plans in form of a 3D BIM Model and eventually received a building permit by the city of Vienna.
Key lessons learned in this process include a more differentiated understanding of public innovation processes (tech development can be fast and superseded the expectations, legal and administrative decision making slows down the process), evidence for time saved through automation in the verification process, a new understanding of collaboration between planners and auditors and an emerging understanding of how BRISE Vienna can be scaled to other cities and regions.